Occupational English test Speaking Sub-test
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CONTENTS
1. What is the speaking sub-test like?
2. Overview of communication strategies
3. Communication blocks
4. Non-verbal communication
5. Asking questions
6. Explaining a procedure
7. Giving advice and making suggestions
8. Empathising and reassuring
9. Persuading
10. Dealing with difficult patients or relatives
Note: Whilst the examples in this pdf are from the Nursing Subtest, the communication skills are used by all professions. The main difference between the role plays, is the type of information discussed.
1. What is the speaking sub-test like?
2. Overview of communication strategies
3. Communication blocks
4. Non-verbal communication
5. Asking questions
6. Explaining a procedure
7. Giving advice and making suggestions
8. Empathising and reassuring
9. Persuading
10. Dealing with difficult patients or relatives
Note: Whilst the examples in this pdf are from the Nursing Subtest, the communication skills are used by all professions. The main difference between the role plays, is the type of information discussed.